For each Visiting Device, you need to have a Visit Time Service Plan.
With our Visit Time service plans, healthcare facilities can provide unlimited HD virtual visits for their residents without the hassle and technical issues.
Our service plans automate the virtual visiting scheduling and streamline the process, with limited involvement. And there are no additional fees, and you can cancel at any time.
With our “Cart Maintenance” plan, Visit Time acts as your IT department by providing maintenance and support for your Visit Time Visiting Devices, including software upgrades, warranty issues, remote troubleshooting, and much more.
Note: The Cart Maintenance plan must include a Standard Plan and only available for Certified Visit Time Mobile Carts.
Once you purchase your Visit Time Visiting Device, you will receive an email link to subscribe. When you subscribe to a service plan, you can set up your account while your device(s) are shipped. Your service plan start date begins when your Visiting Device connects online. If you have not received an email, contact support@VisitTime.tv