For each Visitor Cart, you need to have a Visit Time Subscription Plan.
With our Visit Time subscription plans, healthcare facilities can provide unlimited HD virtual visits for their residents without the hassle and technical issues.
Our subscription plans automate the virtual visiting scheduling and streamline the process, with limited involvement. And there are no additional fees, and you can cancel at any time.
With our “Remote-Maintenance” plan, Visit Time acts as your IT department by providing maintenance and support for your Visit Time Visitor Carts, including software upgrades, warranty issues, remote troubleshooting, and much more.
Note: The "Remote-Maintenance" plan must include the "Service" Plan and only available for Certified Visit Time Visitor Carts.
When you purchase your Visitor Cart, you will receive an email with a link to purchase a subsciption plan. When you subscribe to a service plan, you can set up your account while your device(s) are shipped. Your service plan start date begins when your Visitor Cart connects online. If you have not received an email, contact support@VisitTime.tv